Frequently Asked Questions
What's your shipping policy?
Orders ship within 2-4 business days. Standard delivery takes 5-7 business days once shipped. You'll receive a tracking number once your order ships.
What's your return and exchange policy?
Items can be returned up to 14 days after purchase. To be eligible for a return, all items must be in unworn, unused, and unwashed condition, with original tags still attached. All the products we make are made to order and for that reason we do not accept returns of products unless there is damage or a defect. See our full Return Policy here: https://motorags.com/policies/refund-policy
What sizes do you carry?
We carry sizes XS through 5XL on many styles and have a few Tall sizes as well. Check the individual product page for size availability.
What is the best way to contact Moto Rags Apparel?
Visit our contact page or email us at info@motorags.com and we'll get back to you as soon as possible.
What is your cancellation policy?
Orders cannot be cancelled after confirmation. Please contact info@motorags.com immediately if you need assistance.
How Do I Not Ruin My Favorite Shirt?
Cold Water Wash Only (Hot water is for over achievers)
Turn inside out before washing (protect that graphic you want to wear until it falls apart)
Use a gentle detergent
Tumble Dry low (avoid high heat) or hang dry (air dry = more time for roosting) and remove promptly.
- Cold Water Only (hot water is for overachievers)
- Turn the shirt inside out before washing—it helps protect the graphic you’ll wear until it falls apart.
- Tumble dry low or hang dry (air drying = more time for riding)
- Avoid using bleach or harsh detergents as they can fade the color
- Do not use fabric softeners as they may affect the shirt's texture
- If the shirt has a graphic print, avoid ironing directly on the design. Use a pressing cloth or turn the shirt inside out when ironing.